Best Certification Test

Duration:
30 Minutes

Total Questions:
19

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1 / 19

What is the best way to protect furniture?

Put a blanket over the item

Blanket and stretch wrap all exposed wood and fabrics

Most furniture does not need protection

Cardboard and tape each item

2 / 19

What is the first thing you should do before actually moving any furniture on a move?

Make sure your truck has ice and water

Call your supervisor

Do a walkthrough with your Customer

Smoke a cigarette

3 / 19

When should you take cell phone calls during a move?

Whenever I feel like it

I should try and make or receive calls/text when I am in the back of the truck

While I am moving a piece of furniture

When you are around your customer

4 / 19

What is the first step in moving white fabric furniture?

Put it on the top of your load

Put bands on the piece

Take before pictures and apply stretch wrap then blanket wrap

Move it like any other piece

5 / 19

What do blankets help with on a move?

You can use them to help pack boxes

It looks professional

They prevent rubs and scratches on wood surfaces and protect fabrics from tearing, ripping or getting dirty

They are good for walking on

6 / 19

What is a sign you are dehydrated?

Dark urine, bloodshot eyes, lack of having to urinate and headaches and dizziness can be a few signs

You are urinating frequently and the urine is clear

You are hungry

You have something personal planned

7 / 19

If a customer insists you to “push” or “force” a piece of furniture through an opening it will not fit. What are the proper steps?

Listen to your customer

Contact a supervisor for the best approach

Be careful when pushing the piece through and try to do as little damage as possible

Ask the customer if you can cut the piece in half

8 / 19

When should there be a spotter present?

When you feel like spotting

Whenever a truck is backing up or maneuvering tight spots such as parking lots and storage spaces

After you have an accident

Only if your customer won't spot

9 / 19

What do you do to protect a doorway from damage?

Nothing as long as you are sure you can avoid damaging the doorway

Lean a piece of cardboard against the door

Put on your jamb protector and blanket protect the door

Stretch wrap

10 / 19

How do I protect floors from damage?

Pieces of wood

Moving blankets

Use floor runners or ram board protecting

Just walk carefully on floor

11 / 19

Should you move unboxed glass or stone?

Only if the customer makes you

No, you should make sure all breakables are properly packaged before moving

Only if you feel like it won't break

Yes you can move unboxed or uncrated glass or stone

12 / 19

What is one of two bold letter misspellings in this training video?

Refrigerator

Time

Stretch Wrap

Mover

13 / 19

Who should reconnect a washing machine?

Not sure

My helpers

Myself after identify all the water connections are safe, I have identified the main shut off valve and both water valves are shut off and inspected all connections for rust and corrosion

The customer

14 / 19

How do I protect glass?

Put it in between mattresses

By making sure the glass is properly boxed or packaged before moving

Leave the glass behind

Keep it in the cab of the truck

15 / 19

How do I prevent mattress damage?

Keep it on its side

Use a bed sheet

Use a mattress bag or do full stretch wrap protection

Lay a blanket on the floor of the truck

16 / 19

Where should I put a flat screen television?

In the cab of the truck

In a flat screen box, with foam corners and then to an outside wall or attic

In between two mattress

In the customers car

17 / 19

What's the loudest I can have my music volume on during a move?

AS loud as the customer lets me

As loud as I like

For safety and professional reasons music should not be played on the job

Not too loud

18 / 19

What is the safest way to reconnect a gas dryer?

If you feel confident in handling gas

When it looks safe

You should never reconnect a gas dryer. Only licensed professional should do this

If the customer helps you

19 / 19

What are the proper steps to protect a dresser you are about to move?

Stretch wrap the piece first then cover it with blankets

Put a couple of blankets over it

Turn in handles, wrap feet, blanket wrap dresser, stretch wrap or band blanket on to piece leaving no exposed wood

It should be okay to move to the truck and then you can protect it

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